Material Defect Claim

Your Company Name*

Your Contact Name*

Phone Number*

E-mail Address*

Product Name*

Part #*

Size*

Please include width and length of the rolls on this claim.

Quantity of Rolls*

Lot #*

Please list all lot #s that show a defect.

Date of Purchase*

Please note: Products may only be returned within 90 days of purchase.

Product Issue*

Please describe the issue you are experiencing.

Please upload a pictures of the product (clearly showing the defect you are experiencing).*

(doc, docx, gif, jpeg, jpg, pdf, png, psd)

If you printed on this product, please tell us what type of ink was used?* Aqueous Solvent/Eco-Solvent UV Curable Latex Dye Sub Direct Dye Sub Transfer Did Not Print

Please tell us the manufacturer and model of your printer.

Please provide any printer settings or profiles used when printing the product.

After submitting this form, you will be contacted by a member of our Customer Service Department with instructions on how to return your product.

A finished sample is required for any claims of defect. Defect must be clearly marked, circled or highlighted. Material must be returned in good condition in original packaging. We cannot accept returns of unboxed material. Upon return and inspection, a credit will be issued. Please note however, that if the material is determined to be of acceptable quality, it may be returned to you at Quality’s discretion. Returns must be sent to Quality's return department within 30 days.

Customer Service will provide you with shipping instructions.

Material Defect Claim

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